May 19, 2020

Top 10 benefits of trust in construction

Dan Brightmore
5 min
Financial boost
Financial boost

Just 37% of those surveyed rated their organisation as having a high level of trust, while 93% reported a basic level (average or above) of trust. Organisations with the highest levels of trust reported millions of dollars worth of benefits. These benefits include lower voluntary turnover that would otherwise be spent on staff saving up to $750,000, fewer missed schedules resulting in gains of up to $4mn a year; higher levels of repeat business driving gross margins 2-7% higher and, by creating a secure environment, the majority of high trust firms (51%) would retain all staff even without a confirmed pipeline of work.

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